Frequently Asked Questions
WebInn Solution’s security experts are ready to answer the most frequently asked questions about website security and functionality. If you have more specific questions, don’t hesitate to contact our team.
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How You will Fix my hacked Website?
Your hacked website needs three things to be done. (1) Removal of malware, viruses and script causing hack. (2) Reason to check why this happens to the website. (3) Take appropriate measures to avoid such problems in future.
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How do you remove Google blacklist / Red Warning Removal?
Chrome & Firefox (Red Warning or This site may be hacked) When any site hacked or infected sites are blacklisted. After Malware cleaning Google will unblock the website in 24 - 72 Hours.
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My site visitors are getting warnings from anti-virus systems. What should I do?
Your website is hacked and blacklisted so your site removed from the Google Safe Browsing list.
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Can you remove other WordPress error after fixing my hacked website?
Yes, for sure! We will recover your WordPress website, and after the successful completion of this gig - we can move on to the other WordPress error fixing (This will be an additional work).
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Can you penetration test a website that does not belong to me?
For ethical reasons, I can only penetration test websites for which you have permission to perform penetration tests. I will also ask you to sign an intrusion test authorization.
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What penetration testing methodologies are you using?
We combine our own expertise with well-known methodologies such as the OWASP Testing Guide and the Penetration Testing Execution Standard. The tests are performed both manually and automatically and validate all the findings returned by the security scanners.
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Can you hack an online account (e.g., Instagram, Facebook, Gmail, etc.)?
No.
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Will you hack someone for me to gain access to their privileged information?
Absolutely not. Deepscan is an Ethical Hacker offering services to help others secure their information against criminals. Any requests to perform illegal activities will be denied. No exceptions.
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Do you investigate my disk and provide me details report?
We will do forensics on your system or image file, check for the evidence and make a complete forensics report for you.
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What tools do you use?
It actually depends on the project type and complexity, but in most cases number of open source tools used both for the manual and automated part of the project. Yet, the list of actual tools always shown at the end of the final report.
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Do you offer a guarantee? My site got re-infected, can you fix it again?
Yes. I can fix it again for you. I offer 2 months guarantee. If your WordPress site is re-infected within that time frame I will fix it for you free.
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Which speed test tool do you use to work?
Our work is based on GTmetrix and Google Pagespeed Insights as it gives the most accurate real-time results. We'll give you the before and after reports of GTmetrix and Google Pagespeed Insights after work.
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